FAQs
These are our FAQs designed to help answer common questions quickly. WEIGHT SORTING hopes to do our best to provide answers to the questions you feel confused about. If you have any other questions, please feel free to contact us online.
Pre-sales questions
Choosing the right solution is essential. Contact us for information on our Weight Sorting Machines and Visual Inspection Systems, including product features, pricing, and implementation details to help you make an informed decision.
Distributor Cooperation
We offer strong support to our distributors, including product training, marketing materials, and ongoing assistance for our Weight Grading Machine and Visual Inspection Sorter. Join us in building a successful partnership!
Service
Our customer service team ensures top-notch after-sales support for our Weight Sorting Machines and Optical Sorting Systems, including installation, maintenance, troubleshooting, and timely responses for optimal system performance.
01.
Products Specifiations
Yes, we offer customizable specifications for Easyweigh’s Weight Grader Machines and Visual Inspection Sorter to meet the unique needs of various industries such as food processing, pharmaceuticals, and manufacturing. This ensures that our solutions are perfectly aligned with your production requirements.
Yes, our Weight Classification Machine and Visual Inspection Sorter are designed to integrate seamlessly with existing production lines, ensuring minimal disruption and maximum efficiency during installation.
Of course. All of our products comply with international safety and quality certifications such as ISO, HACCP, and FDA, ensuring that they meet the stringent requirements of the global market.
Detailed specifications for all our products are available on our website. Additionally, you can contact our sales team for customized specification sheets tailored to your needs.
02.
Installation and Maintanance
Absolutely! We provide training sessions to help your team understand basic maintenance procedures and system operation for our Weight Sorter Machines and Optical Sorter Systems, ensuring optimal performance and efficiency.
If an issue arises, you can contact our support team for troubleshooting assistance. We also provide remote diagnostic services for our Weight Sorting Machines and Visual Inspection Systems to resolve problems quickly.
Yes, our warranty includes installation assistance and basic maintenance support. Please review your warranty terms for specific details.
Yes, our team offers professional installation services to ensure your equipment is set up correctly and integrated seamlessly into your production line.
03.
Compliance and Certifications
Yes, Easyweigh’s Weight Classification Machine and Vision Sorting System meet key international standards, including HACCP, FDA, ISO, and CE certifications, ensuring they are safe and reliable for global markets.
Absolutely. Our solutions are designed to meet stringent regulatory requirements, including those for food safety and quality assurance, helping your business stay compliant.
Yes, we provide detailed documentation, including user manuals, technical specifications, and compliance certificates, to support regulatory audits and inspections.
04.
Packaging and Shipping
Our Easyweigh Weight Sorting Machines and Visual Inspection Systems are securely packaged using robust materials like wooden crates and protective padding to prevent damage during transit.
Absolutely. We provide tracking details as soon as your order is shipped, allowing you to monitor its progress in real time.
Shipping times vary depending on the destination. We will provide an estimated delivery timeline when you place your order.
Partners with WEIGHT SORTING Today
Hear from our clients. We design customizable sorting machines tailored to meet your specific needs.
